Return & Refund Policy – Sexy-Costume

Not sure if it’s the right size or the right look? No worries: you have 30 days from delivery to return it easily.

1. Eligible Conditions

• Items unworn, with tags attached, and in their original packaging
• No traces of washing or use
• Exclusions: promotional items, hygiene accessories.

2. Return Period

You have 30 days from the date of delivery to initiate a return.

3. Return Procedure

1. Email us at info@sexy-costume.com → Indicate your issue and your order number.
2. Specify the reason for return, print the prepaid label (if applicable).

4. Fees & Refunds

• Return fee: A $7.95 processing fee per item returned will be deducted from your refund.
• Return shipping costs are your responsibility for international orders or non-compliant returns.
• Refund will be issued via the original payment method within 5–7 business days after receipt and inspection.

5. Exchanges & Store Credit

Prefer an exchange or store credit? Please let us know via email.

6. FAQ – Frequently Asked Questions

I lost my receipt—what should I do?

Contact us with your order number, and we will generate a Return Merchandise Authorization (RMA) number.

Can I return part of my order?

Absolutely. Each item can be returned separately, with the $7.95 fee applied per returned product.

7. Customer Support

Need help? Email us at info@sexy-costume.com or use our live chat, available from 9 AM to 6 PM.