Payment Policy

Payment Policy at Sexy-costume.com

We are committed to providing a simple, secure, and fast payment experience for all our customers. Below are the details of our payment policy for orders placed on our store.

 

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
  • Mobile Payments: Apple Pay, Google Pay, and other Shopify Payments-compatible options.
  • Shop Pay: A fast and secure option for streamlined payments.

Note: All payments are processed in U.S. dollars (USD)

 

2. Payment Confirmation

Once your payment is completed, you will receive an email confirmation with your order details. If you do not receive confirmation within 24 hours, contact our customer service team for assistance.

 

3. Payment security and total discretion

The security of your information is our top priority.

  • Secure Processing: Your security is our priority. All transactions on our website are secured using SSL (Secure Sockets Layer) encryption, which protects your personal and payment information during transmission. Additionally, we do not store credit card details on our servers. Fraud prevention measures are in place to protect against unauthorized transactions.
  • PCI DSS Compliance: Our system adheres to the highest security standards to safeguard your card information.

 

4. Billing Policy

  • You will be charged at the time of order placement. Once the transaction is validated, you will receive a confirmation email with the details of your order and payment.
  • Your card information is never stored on our website.

 

5. Taxes and Fees

  • Prices displayed on our website include all applicable taxes. No additional taxes will be added at checkout. Any shipping or handling fees will be detailed during the checkout process.

 

6. Declined Payments

If your payment is declined:

  • Verify the information entered (card number, expiration date, CVC code).
  • Ensure your bank has not blocked the transaction for security reasons.
  • Try an alternative payment method.

For assistance, contact our customer support team at contact.sexycostume@gmail.com

 

7. Payment Disputes

In the event of a dispute or suspected fraud, please contact your bank immediately as well as our customer support team. We will work with you to resolve the issue promptly.

 

8. Customer Support

If you have any questions about your payment or encounter any issues, our team is here to help.
Contact Us:

  • Email: info@sexy-costume.com
  • Phone: +1 307-218-0365 

 

Thank you for trusting us, and we hope you enjoy your shopping experience on our site!

Last Updated: December 19, 2024.

Discretion

Your privacy is our priority. All items are packaged discreetly for total peace of mind.

Customer service

Get quick and efficient assistance with responses to your inquiries within 24 hours.

Speed

Enjoy our fast shipping within the US, delivering your orders in just 5 to 8 business days.

Easy Returns

Fast and easy returns and exchanges within 30 days.